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Interswitch’s expansion strategy raises concern on digital banking  

By Kehinde Ibrahim, Lagos

The announcement of a strategic partnership between Interswitch Group and global banking software provider Temenos has been presented as a major step toward accelerating digital banking transformation across Africa.

But beneath the optimistic rhetoric surrounding innovation, scalability, and financial inclusion, the deal raises important questions about the continent’s continued dependence on foreign technology providers for critical financial infrastructure.

Under the agreement, Interswitch will deploy Temenos’ suite of banking solutions across key areas, including core banking, digital banking, payments, wealth management, and financial crime management. The collaboration is expected to serve financial institutions across several African markets, including Nigeria, Ghana, Côte d’Ivoire, and Kenya, with plans for further expansion.

While both companies have described the partnership as transformative, industry analysts argued that the arrangement reflected a troubling trend within Africa’s financial technology sector. Despite years of rapid growth and billions of dollars invested in digital transformation initiatives, many of Africa’s largest fintech firms and financial institutions continue to rely heavily on imported technologies rather than developing indigenous alternatives.

For critics, the deal underscored a longstanding challenge facing the continent as Africa remains a major consumer of financial technology but is yet to establish itself as a significant producer of globally competitive banking software. Instead of building proprietary platforms capable of supporting large-scale banking operations, many local firms continue to license foreign solutions, effectively transferring significant value and strategic control to overseas technology companies.

Financial technology analyst, Tunde Adebayo noted that while partnerships with established international providers may deliver short-term operational benefits, they often fail to address the broader issue of technological self-sufficiency.

“Every time a major digital transformation project is announced, the underlying technology is frequently owned and controlled outside Africa. Local companies provide implementation and market access, but the intellectual property and long-term revenue streams remain with foreign firms,” he said.

The partnership also raises concerns about vendor dependency. By integrating critical banking operations with a third-party platform, financial institutions may become increasingly reliant on external providers for system upgrades, maintenance, security enhancements, and future innovations. Such dependence can limit flexibility, increase costs over time, and reduce the ability of local institutions to independently shape their technological future.

A Banking consultant, Chika Okafor warned that while cloud-native platforms offer efficiency and scalability, they can also create long-term strategic risks.

“Many financial institutions are attracted to the promise of rapid modernization, but there is often insufficient discussion about the long-term implications. Once critical systems are deeply integrated into a foreign platform, transitioning away from that provider becomes expensive, complex, and potentially disruptive,” she explained.

Another concern relates to data governance and digital sovereignty. As African governments increasingly advocate for local content development and greater control over critical digital infrastructure, partnerships that place significant technological influence in the hands of multinational corporations may conflict with those broader policy objectives.

With operations spanning 32 African countries and relationships with more than 300 financial institutions, Interswitch has established itself as a dominant force in digital payments through products such as Quickteller and Verve. Yet some observers believe that a company of its scale and market influence should be leading efforts to develop indigenous banking infrastructure rather than relying on foreign software providers to drive its next phase of growth.

Meanwhile, the agreement represents a significant commercial opportunity for Temenos, allowing the Swiss-based company to expand its presence across one of the world’s fastest-growing financial services markets. While this may benefit Temenos and its shareholders, questions remain about how much of the long-term value created by the partnership will ultimately remain within Africa.

Although Interswitch and Temenos insist that the collaboration will enhance innovation, improve banking services, and support financial inclusion, the announcement also highlights a more uncomfortable reality. Decades into the continent’s digital transformation journey, ownership of the technologies underpinning much of Africa’s financial sector continues to reside outside its borders.

As African economies push for greater digital independence and technological competitiveness, the success of partnerships like this should not be measured solely by market expansion or revenue growth. Instead, stakeholders must ask whether such arrangements genuinely build local capacity and technological resilience or simply deepen the continent’s reliance on foreign-controlled financial infrastructure.

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